In action: Fortress’ 3 Pillars of Quality


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Every now and then, a Cert IV TAE student writes a Review that we believe really captures what Fortress Learning tries do. Instead of them ending up hidden among the others, we will share them with you, and try to explain why we think they are so appropriate.

Glenn – what did he say?

I completed by Cert IV TAE in 7 weeks with Fortress and couldn’t have done it without the amazing support of Emma. When I had questions she was always there to help out and provide guidance. She marked by assignments very quickly and provided great feedback to me also. The personal touch that Fortress provided is comforting for a remote learner. I researched a lot of other providers who didn’t rate well but Fortress rated very well i’m happy to provide another glowing reference. Thanks team for all your support!

Why did this particular testimonial comment get our attention?

We like Glenn’s testimony very much because it captures what Fortress Learning is founded on – our 3 Pillars of Quality: Integrity, Honesty and Courtesy.

Integrity – We do what we say we will do.  We say we’ll support you.

Glenn says: When I had questions she was always there to help out and provide guidance.

Honesty  – We will tell you the truth, even if it’s uncomfortable.

Glenn says: .. provided great feedback.

Courtesy – We provide a high level of service in a timely manner.

Glenn says: … marked my assignments very quickly.

What we say about us is one thing. Having a student say similar things about us… well, that’s pretty special.

 


If you would like to know more about what it means to be a student with us, how about you read Dear Future Student, check out Our Courses, or give us a call on 1300 141 994 and we can explore what that would look like.