How to Enrol

APPLICATION PROCESS

1. This is an application process only. You’ll only be accepted to enrol once you complete the Suitability Assessment in your enrolment interview. This happens after you have completed the application form and paid a deposit.
2. Payment Methods: When you submit your application form, you will be able to pay your deposit using any of these methods:
   
   Method 1 – Upfront Payment: Depending on your course program fee (for exact course fees, refer to the applicable course detail page), you can pay a deposit of up to $1,500 today. This is the maximum amount that can be paid as per clause 7.3 of the SRTOs. An invoice will be sent to you outlining the remaining balance (if any) and its due date (within 60 days).
   
   Method 2 – Payment Plan: You can choose between weekly, fortnightly or monthly payments and pay the applicable deposit amount today (you will see the deposit amount when you access the application form payment methods dropdown box below). Please note that the payment plan amount will vary and be higher than the upfront payment method due to an administration fee. If choosing a payment plan, please note Units of Competency completed will not be recorded, and Statements of Attainments will not be issued before the full balance of fees has been paid.
3. Application Fee: Please note that your deposit includes a non-refundable $150 application fee. This $150 application fee is inclusive of the overall course costs.
4. If you’re not accepted into the course due to the Suitability Assessment, your full deposit (including the $150 application fee) will be refunded to you. Here is a link to our refund policy
5. Once your payment has been processed, you can book your enrolment interview on the checkout page or contact our staff directly.

THE ENROLMENT INTERVIEW

1. During the interview, our staff will go through our Suitability Assessment with you. We want to make sure that you have the required computer and internet skills for an online course and that you have the external resources required for your practical assessment.
2. Once you have finished the Suitability Assessment, we’ll offer you a place in the course you applied for, and our staff will walk you through the enrolment form during the interview.
3. Within 1 business hour of receiving your application and before the enrolment interview, we’ll send you instructions on how to prepare for the enrolment interview. Please make sure you follow these instructions, so your enrolment isn’t delayed.
4. Once you’ve finished the enrolment form signed the terms and conditions, and sent all required information, you’ll be given access to our Learner Portal within 4 business hours, and then you can start your study. Please note that some students may need to do a Personal Learning Plan Survey before they can start their course; you’ll be notified if this is you.

FREQUENTLY ASKED QUESTIONS

What if my application isn’t successful?

If, for whatever reason, we find this course unsuitable for you, we’ll refund you any money you’ve paid, including the $150 application fee.

What if I change my mind and don’t want to continue the course?

• If you change your mind within the cooling off period (7 days from the date of enrolment), we will refund you all money paid, minus the $150 application fee.
• If you’ve been accepted but haven’t continued your enrolment within 14 days, we’ll refund you all the money paid, minus the $150 application fee. If this happens and you choose to keep going with your enrolment application, you’ll need to pay the application fee again.

What if I don’t show up to the enrolment interview?

We understand that life happens. However, if you’ve made an appointment for an interview and you don’t let us know you can’t make it, you’ll be charged another $150 application fee for another appointment. One of our values is “we do what we say we do”, and we expect the same from our students.

What if I don’t have a credit card to pay the deposit?

Please contact our Student Support Team to help you pay your deposit and to arrange your enrolment interview without a credit card. We can also arrange electronic bank transfers on request.

What if I want to apply for government funding?

Please don’t use the application link on the course detail pages if you plan to use government funding options. You can check out our funding options HERE, but if you plan to use funding, please contact our Student Support Team on 1300 141 994.