Our Team

Fortress Learning has a simple approach to staffing – find the best person for the job and connect with them using the tools that are available.

It is with this philosophy that we have expanded to have staff in a number of Australian states and other countries.

Instead of bricks and mortar, we invest in time and communications. We might be far apart, but experience tells us we are a more closely connected team than many organisations who share the same physical location. We meet at 11:07am every day no matter where we might be in the world, and most of us perform multiple roles.

Being a learning organisation, all staff are engaged in continuous formal and informal learning. Our staff are arranged with a single aim in mind, and our organisational chart bears out our commitment to student learning.

Introducing our team.

Bryan West – Managing Director

Bryan HeadshotFrom an early age, Bryan enjoyed exploring the natural world. As he moved from poking around puddles with a stick, he moved to an interest in hiking, cycle-touring and kayaking. It was while bumbling his way through a Bachelor of Science degree at the Australian National University that Bryan discovered the light bulb moment that comes from learning something new.

After moving to Sydney Bryan discovered that what he liked most was teaching. Community and corporate education, and working in TAFE, was followed by a series of cycling trips in Asia.

Not surprisingly, his twin interests in teaching and the world led to a decision to teach high school Geography. After moving to Brisbane to study education at University of Queensland, Bryan met his wife, Amy and together they moved to north Queensland. It was here that Bryan gained significant senior leadership experience and completed a Doctor of Philosophy, exploring whether assumptions about the value of technology to learning were reflected in students’ own experiences. Several publications and conference presentations related to this and other work-based studies have cemented his interest in reflective practice.

It was also while in north Queensland that Bryan met Chris. After early forays into swollen rivers in inflatable boats, they cycled west and south as part of a somewhat ludicrous attempt at a trans-continental odyssey. While they didn’t make it out of the state, they did share many ideas, and established the foundation from which Fortress Learning has emerged.

Bryan balances his work life with a range of community and personal interests, and cherishes more than anything else the time he spends with his family.


  • Doctor of Philosophy
  • Post Graduate Diploma in Education
  • Bachelor of Science
  • AICD Company Directors Course
  • Certificate IV in Training & Assessment
  • Diploma of Training Design & Development
  • Diploma of Vocational Education & Training | Diploma of Training & Assessment
  • Diploma of Business | Management | Business Administration
  • Certificate IV in Business (Governance)
  • Permaculture Design Certificate


  • Associate Fellow, Australian Institute of Management
  • Member, Australian College of Educators
  • Member, Australian Institute of Company Directors
  • Member, Family Business Australia
  • Member, The Moral Fair Ground
  • Member, Vocational Education Learning Group
  • Life Member, Fair Share International

Emma Siebuhr – Trainer

Location – Toowoomba, Queensland

Emma_headshot_small_bwEmma joined the Fortress Learning family in 2014, after having children and wanting to get involved with the workforce again. With a background in more traditional educational methods, Emma has really enjoyed being a part of the innovative world of an online training platform. Emma enjoys getting to work with students from a range of backgrounds and social settings, from people who have no qualification and are unsure about what training is, to university lecturers who are experienced in the field. Emma keeps busy on the weekend with her 6 and 7 year old, visiting family on the Queensland coast.


  • BA Hons Literature
  • Certificate IV in Training and Assessment
  • Diploma of Vocational Education and Training
  • Diploma of Training, Design and Development

Currently studying

  • Diploma of Leadership & Management

Genevieve Skinner – Student Liaison

Location – Toowoomba, Queensland

Genevieve has been involved with Fortress Learning in varying capacities since 2010.  Her innate interest in people and her own pursuit of learning and taking on new ventures makes her ideal as our Student Liaison.  Genevieve enjoys engaging with our students to ensure that their experience is as smooth and as comfortable as possible. With a background in journalism, waitressing in New York City, scriptwriting and developing her own online business, Genevieve understands that human connection can make all the difference to what people believe they can achieve, what they actually achieve and how they experience bridging that gap.


  • Bachelor of Journalism

Amy Weeks – Student Liaison

Location – Toowoomba, Queensland

Amy_headshot_BWAmy has been with the Fortress Learning since the very start! Amy really enjoys the one on one attention and support that Fortress prides themselves on providing to students. Amy involved herself in the industry because she enjoys exploring ideas and working with people – learning is very much about relationship building in Amy’s eyes. Amy believes that online learning doesn’t have to be isolated and enjoys ensuring that this thought is throughout Fortress Learning’s approach. In her spare time, Amy can be found exploring, reading books and spending time with family!


  • Bachelor of Education
  • Certificate IV in Training and Assessment

Bheng Felisilda Celon – Lead TA | Receptionist

Location: Manila, Philippines

Bheng Bheng has been with Fortress Learning since 2010 and has enjoyed working her way in the organization from full time receptionist to the lead Trainers Assistant. Previous to Fortress, Bheng worked in a call centre as a support person for eBay and has also been an executive assistant to many business people. Bheng enjoys the family environment that has been created at Fortress and appreciates how understanding Bryan and the team are – giving flexibility of working from home, so Bheng is able to balance family life with her two boys.


  • Bachelor of Arts in Communication Arts

Currently studying

  • Certificate IV in Training and Assessment


Odeza Parangalan Tadoyo – Reception | Trainers’ Assistant

Location: Bulacan, Philippines


Odeza enjoys being a part of the Fortress team as it is allows her to work online, while being at home and close to her children. Odeza has fond memories of joining the Fortress Team and being welcomed by the entire staff who have continued to be warm, supportive and helpful.. Outside of Fortress Learning Odeza enjoys keeping busy with her three boys and travelling.


  • Bachelor of Arts major in Mass Communications


Joyce Lozarita – IT Support | Trainers’ Assistant

Location: Yokohama, Japan

Joyce Joyce joined the team in August 2012 as a support person in the IT team and is now a Trainer’s Assistant as well . Joyce worked as an Analyst Programmer, before jumping on board with the Fortress team and she really loves the flexible work environment and supportive network of staff and students. Joyce has particularly fond memories of celebrating birthdays by singing and blowing out candles virtually! In her spare time, Joyce can be found baking sweets and spending time with family.


  • Bachelor of Science in Computer Science

Currently studying

  • Certificate IV in Training and Assessment

Eunice Manugas Faustino – Accounts and Admin Officer

Location: Cebu, Philippines


Eunice has been with Fortress Learning since she retired from teaching Mathematics in 2010 to join us and further her interest in e-Learning and business administration.  Like many of our multi-skilled people, Eunice has enjoyed many roles across administration, support, assessment and accounting.  Eunice believes that education and technology work best together, and shares this through development opportunities she hosts for teachers in the areas of Education and Technology. During her free time, Eunice enjoys studying the stock and currency markets and listening to audio-books.


  • Doctor of Education major in Institutional Planning
  • Master of Education major in Educational Management
  • Master in Science Teaching major in Mathematics
  • Bachelor of Secondary Education major in Mathematics
  • Certificate IV in Training and Assessment (Aus)
  • Certificate in Xero Accounting (Aus)
  • Certificate in Xero Payroll (Aus)

Currently studying

  • Diploma of Business Administration (Aus)
  • Certificate IV in Bookkeeping (Aus)

Joseph Lane – Administration Assistant

Location – Toowoomba, Queensland

Joseph is a part-time Administration Assistant at Fortress Learning and really enjoys the pleasant environment and flexibility of Fortress Learning. Previous to Fortress, Joseph worked in McDonalds and currently also balances other part time roles, while studying. Having experienced both online and on-campus learning, Joseph is knowledgeable in all areas and has enjoyed experiencing both.


  • Certificate IV in Training and Assessment

Currently Studying

  • Bachelor of Business and Commerce