Improve your communication skills with the Ladder of Inference


 

It is estimated that there are 7.5 billion people on the planet. That is 7.5 billion people who all bring with them their own individual past experiences and beliefs.

When it comes to a classroom or workplace that number is significantly less, but it only takes as little as two people for a miscommunication to occur.

Two people can share the exact same experience but due to their own individual Ladder of Inference, they could both draw two very different conclusions. This can lead to miscommunication, misunderstandings and conflict. Read more…